Privacy
Policy.

Personal Information

The term “personal information” means any factual or subjective information about an identifiable individual. Personal information may be collected regarding a variety of individuals with whom our company does business, including group and individual insureds, beneficiaries, employees, and brokers.

Personal information may be collected in various forms, including written (such as correspondence and memorandums) as well as electronic communications, audio recordings, and photographs.

Examples of personal information may include information regarding a person’s name, age, gender, health, personal characteristics, or personal and financial situation. Personal information may also include items such as identification numbers (like SIN or employee numbers), banking and income information, employment records, credit records, and medical information.

Personal information does not include the name, title, business address, telephone number, or email address of an organization’s employees.

The Ten PIPEDA Principles

Boulos Financial Group follows the ten principles of fair information practices as set out in the Personal Information Protection and Electronic Documents Act (PIPEDA):

Accountability

The Privacy Officer is responsible for implementing and ensuring that employees are trained on all aspects of the privacy policy. The Privacy Officer is also responsible for handling any complaints regarding the processing of personal information.

Identifying Purposes of Collection

Boulos Financial Group will only collect information necessary for normal business activities. Individuals collecting information are expected to be able to explain the purpose for which the information is collected. Boulos will not collect, use, or disclose any information beyond what is necessary to achieve the specified objectives. Any information we do not require will be destroyed in a safe and secure manner.

Consent

Boulos Financial Group will seek an individual’s consent before obtaining personal information. Consent may be sought in various ways depending on the circumstances. Sometimes, consent may be obtained from an authorized representative, such as a legal guardian or someone holding a power of attorney. We will only disclose personal information to a third party with your consent or when required by law.

Accuracy

We make every effort to ensure that the personal information we collect is accurate, up-to-date, and complete.

Security Safeguards

We have implemented protective measures and appropriate training to ensure that your personal information remains strictly confidential. We limit access to your information only to employees who require it. Precautions depend on the nature and format of the information collected.

• Physical: Locking offices, desks, and filing cabinets.
• Technological: Firewalls, passwords, and encryption.
• Organizational: Staff training and restricted access.

Transparency

Boulos Financial Group provides individuals upon request with specific information about its policies and procedures relating to the management of personal information, a description of the type of personal information held by the company, and a general account of its use. Boulos has made public the title and address of the individuals responsible for the company’s policies regarding inquiries and complaints.

Access to Personal Information

You have the right to inquire about the existence, use, and disclosure of your personal information and you will have access to this information. We can provide you with this information within a reasonable timeframe after receiving your written request, generally within thirty days.

In certain situations, we may refuse to provide the information you have requested if there are references to other individuals or if the information cannot be disclosed for legal or other reasons.