{"id":251,"date":"2026-02-11T18:27:00","date_gmt":"2026-02-11T18:27:00","guid":{"rendered":"https:\/\/new.boulos.net\/?page_id=251"},"modified":"2026-02-11T19:00:17","modified_gmt":"2026-02-11T19:00:17","slug":"complaint-processing","status":"publish","type":"page","link":"https:\/\/new.boulos.net\/en\/complaint-processing\/","title":{"rendered":"Complaint Processing"},"content":{"rendered":"\n
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\n COMPLIANCE & REGULATIONS<\/span>\n

Complaint
Processing.<\/span><\/h1>\n
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\n Boulos Financial Group<\/strong> is obligated to evaluate all complaints received. This policy defines our rigorous process to ensure fair and transparent handling of every case.\n <\/p>\n\n

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Definition of a Complaint<\/h3>\n

A complaint is the expression of at least one of the following four elements:<\/p>\n

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01<\/span> A reproach against the registrant (Boulos or its affiliates).<\/div>\n
02<\/span> A reproach against an associated representative.<\/div>\n
03<\/span> The identification of real or potential harm.<\/div>\n
04<\/span> A request for corrective action.<\/div>\n <\/div>\n <\/div>\n\n
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How to File a Complaint<\/h3>\n

We recommend that you file your complaint in writing to the following address:<\/p>\n \n

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plaintes@boulos.net<\/a><\/strong><\/p>\n

Head Office:<\/strong>
\n 100-182 rue Saint-Charles O, Longueuil, QC J4H 1C9
\n Tel: 514-448-9080 | Fax: 514-448-9066<\/p>\n <\/div>\n <\/div>\n\n

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Information to Provide<\/h3>\n

For prompt processing, please provide the following details:<\/p>\n